Terms of service

Welcome to Herrlich London! Below is a simple overview of our store policies. For full legal details, please scroll down to the full Terms of Service.

👥 Accounts & Access

  • You must be 18+ (or the age of majority in your region) to shop with us.

  • Keep your account details safe – you’re responsible for any activity.

👗 Products

  • We do our best to show accurate product images, but colours may vary slightly on your screen.

  • We may change or discontinue products without notice.

🛒 Orders & Payments

  • Placing an order = making an offer to buy. We’ll confirm when your payment is processed.

  • Please double-check your order – changes/cancellations may not be possible once accepted.

  • You agree to provide correct billing, shipping, and payment details.

🚚 Shipping & Delivery

  • We ship as quickly as possible, but delivery times are estimates only.

  • Once handed to the carrier, responsibility passes to you.

🔄 Returns & Refunds

  • Returns and exchanges are handled according to our Refund Policy.

  • We offer free size exchanges within 14 days, returns for a small fee, and full refunds for faulty/wrong items.

💡 Intellectual Property

  • All Herrlich London designs, logos, and content are ours – please don’t copy or reuse without permission.

🛠 Third-Party Services

  • Our store is powered by Shopify. Some tools or links may come from third parties, which we don’t control.

🔐 Privacy

⚖️ Governing Law

  • These Terms are governed by the laws of England & Wales.

👉 Remember: This summary is for convenience only. The full Terms of Service below are the legally binding agreement between you and Herrlich London.